Sulistyanto, A., U. Usmar, and H. Hermiyetti. “Model of Crisis Communication Management in the Perspective of Situational Crisis Communication Theory at the Transportation Ministry”. Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia, vol. 5, no. 2, Dec. 2020, pp. 232-4, doi:10.25008/jkiski.v5i2.408.